Privacy Policy

Last modified: February 17, 2022

This privacy policy (“Policy”) governs the manner in which the website (https://optinum.ca) collects, uses, maintains and discloses information collected from any user (“user”, “you”, “your”) of the website (“Site”) as owned and operated by Optinum Professional Corporation (“we”, “us”, the “Company” or “Optinum”). This Policy applies to the Site, any social media properties managed by the Company and all products and services offered by the Company (collectively the “Services”).

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, an e-mail address. Users may, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging with certain Services.

CONTACT INFORMATION

If you want to know what information we hold about you or if you have any other questions in relation to this Policy, please contact us by email at [email protected]

WHAT INFORMATION DO WE COLLECT?

When you access the Services, we automatically collect and store certain information about your computer or device and your activities including: the IP address of your computer; technical information about your computer or mobile device such as the type of device, electronic device identification number, web browser, other browser information (e.g. size, connection speed and connection type), and operating system or platform; your preferences and settings (time zone, language, etc.); and your internet provider or mobile carrier name.

We will collect information that you provide to us when you register on the Services, including but limited to your name, age, debit/credit card information, telephone number, postal address and e-mail address, business information that is not publicly available;

About your usage of the Services; that you provide to us in e-mails, bookings or letters that you send to us;

And about transactions you carry out through the Services, orders you place and the fulfillment of your orders;

Data that you submit in order to use the Services, including data relating to your customers, clients or other third parties you work with

(“Personal and Business Information”).

It is possible to view the Site without providing any Personal and Business Information. We may receive some information that you submit to any third party website or application that you access through the Services. Both Optinum and the owner or operator of that third party website will be the data controller in respect of any such information and you should check the privacy policy of that website or application to find out how they will use your personal information. 

We will only use any information that we collect from you in accordance with this Policy.

COOKIES

The Services use cookies to ensure that you get the most out of the Services. Cookies are small amounts of information in the form of text files which we store on your computer. Cookies allow us to monitor usage of the Services, improve the Services’ usability and to personalize the content for you.

If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the “Help” section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of the Services. If you prevent us from placing cookies, you may not be able to use the Services to place an order.

We may use an analytics service provider for service usage analysis and reporting. Analytics service providers generate statistical and other information about usage by means of cookies, which are stored on users’ computers. The information generated relating to the Services may be used to create reports about the use of the Services and the analytics service provider will store this information.

In addition, advertisers whose advertisements appear on the Services may use and place cookies on your computer and we have no control over this. Please consult the terms and conditions and privacy policy of such third party advertisers to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US?

We may use your Personal and Business Information in the following ways:

• to ensure that our Services is delivered in the most effective manner for you and your computer;
• to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
• to carry out our obligations arising from any contracts entered into between you and us;
• to provide customer service to you in relation to your use of the Services, to deal with inquiries and complaints relating to the use of the Services and to notify you about any changes to our Services;
• to administer, support, improve, optimize and develop our Services;
• to produce reports which may be used, sold or published by us at our sole discretion provided that any data or reports will be anonymized and not refer to any individual user of the Services;
• for internal marketing and demographic studies to improve the products and services that we provide; and for security purposes.

We may also use your Personal and Business Information to provide you with our e-mail notifications, newsletters and other marketing communications that either you request from us or which you consent to by opting in when completing a registration form on the Services. You may opt out from receiving such marketing communications from us at any time by notifying us in writing, contacting us at [email protected] or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in any e-mail newsletters that you receive.

DISCLOSURE OF YOUR INFORMATION

Other than as expressly set out in this Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the Personal and Business Information you provide to us without your consent.

You should note that any information posted on the public elements of the Site or Services may be visible by users of the Services throughout the world. You should therefore be careful when submitting information about yourself to the Services.

We may disclose your Personal and Business Information: (i) to any third party to whom disclosure is necessary to enable us to fulfill your orders and provide you with any service to which you have subscribed via the Services; (ii) where required to do so by law or court order; and (iii) to any person to whom disclosure is necessary to enable us to enforce our rights under this Policy.

THIRD PARTY SITES

The Services may contain links to websites or access to applications that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this Policy does not apply to those websites. Please consult the terms and conditions and privacy policy of those third party websites to find out how they collect and use your personal data and to establish whether they use cookies and what they may use them for.

Advertisements contained on our Services operate as links to the advertiser’s website and as such any information they collect by virtue of your clicking on that link will be collected and used by the relevant advertiser in accordance with the privacy policy of that advertiser.

HOW DO WE PROTECT YOUR INFORMATION?

In common with a number of other websites, the Personal and Business Information that we collect from you may be transferred to a cloud service provider which has data servers which are based outside the European Economic Area (“EEA”). By submitting your Personal and Business Information, you agree to this transfer and the storing and/or processing of your Personal and Business Information on these servers. 

Appropriate security measures will be adopted to protect your Personal and Business Information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecured and that we cannot guarantee the security of data you send over the internet.

Your information will only be held for a reasonable period or as long as the law requires or permits.

ACCESSING YOUR INFORMATION

You may at any time request access to and/or, if incorrect, rectification of your personal data by contacting us at the email address set out in this Policy [email protected]

CHANGES TO OUR PRIVACY POLICY

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.